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Contact Us
Call Customer Service at (888) 535-5600 during the day of the program, 6:00 – 11:00 am (PT) or email us at customerservice@neiglobal.com.
System Requirements
For an optimal learning experience, we recommend:
- A high-speed internet connection
- Watching from your computer or mobile device
- Using the supported browsers—Chrome, Firefox, Edge—to avoid performance issues. Use the latest versions of these browsers for best performance.
Frequently Asked Questions
How do I download session slides?
You can view and download session slides from links in the agenda, by clicking on Get Slides. Slides are available for each individual session. There is no link to download all of the slides at one time.
To print multiple slides per sheet of paper, follow the Adobe Acrobat or Reader instruction here.
How many CME/CE credits can I earn if I attend all the sessions in a Saturday Morning Live (SML) program?
The CME/CE sessions total a maximum of 2.5 CME/CE credits for each SML program.
How do I claim my CME/CE credits and get my certificate?
Shortly after the program ends, attendees will receive an email with a link to an online evaluation. At the end of the evaluation, you can claim your credits and print your certificate.
Which CME/CE credit types are available?
The following types are available for each SML program:
- Nurse Practitioner: ANCC contact hours
- Pharmacy: ACPE application-based contact hours
- Physician: ACCME AMA PRA Category 1 Credits™
- Physician Associate: AAPA Category 1 CME credits
- Psychology: APA CE credits
- Social Work: ASWB-ACE CE credits
- Non-Physician Member of the Healthcare Team: Certificate of Participation stating the program is designated for AMA PRA Category 1 Credits™
- Interprofessional Continuing Education: IPCE credit for learning and change
Are the focuser videos from the conference available online?
Yes. Most of NEI's focusers can be viewed through the NEI Learn app or our YouTube channel (search for NEI Psychopharm). Make sure to subscribe to NEI's YouTube channel to be notified each time a video is added.
Will the sessions be available to view immediately following the program, on demand?
No, the sessions will not be available on demand.
Will the sessions be recorded and made available to view later?
No, the sessions will not be recorded.